News

Operational resilience in fund administration

Apr 25, 2026

Written by

Ramon Bondin

CEO

Operational resilience has moved from a back-office topic to a board-level agenda item. Funds are expected to demonstrate that critical services can continue through technology outages, vendor failures, or staff disruptions without compromising NAV integrity.

Mapping dependencies between administrator, depositary, custodian, and transfer agent is a useful starting point. Scenario testing—however lightweight—often reveals single points of failure that are inexpensive to mitigate once identified.

We invest continuously in controls, monitoring, and client reporting because resilience is part of the service, not an add-on. This article shares general observations rather than firm-specific control standards.

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