Responsibilities
- Manage post-trade processing of clients' FX and securities trades, including allocations, settlement instructions, and trade confirmations in internal systems
- Set up and close client accounts in back-office system
- Facilitate stock transfers between custodians and brokers
- Process client cash transactions on a bank level and within bookkeeping ERP
- Handle mandatory and voluntary corporate actions
- Ensure timely and accurate bookings by co-ordinating with counterparties
- Serve as the first point of contact for queries or issues related to transactions on clients' accounts
- Conduct daily and ad hoc reconciliations of data produced by the Investment Operations team
- Maintain and update operational procedures
- Prepare data for regulatory reporting
- Ensure accurate tax deductions for corporate actions and liaise with Finance team accordingly
- Participate in preparing Qualified Intermediary submissions, including tax calculations and client detail input
Minimum Qualifications
- Minimum 3 years' experience in Investment Operations or a relevant field
- A degree in Finance, IT, Business Administration, or a related field
- Deep understanding of financial markets and products
- Excellent communication and interpersonal skills
- Analytical skills for performance tracking
- Ability to collaborate in a fast-paced environment, maintaining accuracy and quality to deadlines
- Dedication to exceeding client expectations and strong work ethic
Preferred Qualifications
- Experience in international financial services, account management, payments, or banking operations
- Experience serving as a system champion and documenting operational development requirements
- Familiarity with user testing of financial systems and creating user manuals
- Ability to build relationships effectively across teams and the wider business
Application
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We typically respond within 5 business days.